Privacy Policy

Last updated: January 2025

Privacy Policy

At Creative Souls, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect information you voluntarily provide, such as your name and email address when you contact us. We also collect standard server log data including IP addresses, browser type, and pages visited.

2. How We Use Your Information

  • To respond to your enquiries and support requests
  • To improve our website and user experience
  • To monitor and analyse usage patterns
  • To maintain the security of our platform

3. Cookies

Our website uses cookies to enhance your browsing experience. These are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings, though this may affect site functionality.

4. Third-Party Services

We use third-party CDN services for Bootstrap and Google Fonts. These services may collect anonymised usage data in accordance with their own privacy policies.

5. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us via our Contact page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.